Hi-School Pharmacy & Ace Hardware in Independence, OR Open now

Reviews about Hi-School Pharmacy & Ace Hardware

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  April 13, 2019, by Kristina Mcginnis
  I have to give a start to write a review so that's why they get 1! The store it's self is awesome, a little high in price but whatever. The pharmacy and it's staff on the other hand is a completely different story. They don't know how to properly bill insurance so I always have to do their job to get my prescriptions. Even when they know that I am dealing with insurance to get things covered they don't make sure to have enough to cover my prescription once insurance gets figured out (and this is not the first time that I have had to deal with insurance but it always gets figured out so why not be prepared). And even with that headache I understand it's not always the pharmacy staff that can control that, but what I can not understand or accept is the rude, disrespectful staff! There is maybe 1 of the staff that I am ok with! And not only are they rude to you, but as I stood making a complaint to the manager one of the staff was making light of the situation with a different customer who was hearing my complaint. The staff member said "you have to have a sense of humor working at a pharmacy".... Maybe but you absolutely HAVE to have professional representation of the company!
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  April 08, 2019, by Suzanne McClellan
  Great customer service. They make duplicate keys and buff off any rough edges. I never need to wonder if the duplicate key will fit the lock. The prices are also very economical.